tajir Casino & Sportsbook Data Care

This page describes what we collect when you use tajir and how we keep that data protected. We operate an online gaming and sportsbook platform serving users in supported jurisdictions across Indonesia—Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions where our services are legal. Every account on tajir involves personal information: your identity, contact details, payment data, and gameplay records. Our responsibility is to handle this information securely, transparently, and in compliance with applicable law.

We at tajir do not sell your data to third parties for marketing or profit. We use your information solely to operate your account, process your deposits and withdrawals, settle game outcomes, prevent fraud, and comply with legal obligations. This privacy policy outlines exactly what we collect, how we use it, who we share it with, and what rights you have over your data.

If you have questions about our data practices after reading this policy, contact our support team through our website or by email. We respond in English and Indonesian.

What information we collect on tajir

When you sign up for a tajir account, we ask for your full name, email address, phone number, and date of birth. We use these to verify your identity and to send you account notifications, withdrawal confirmations, and support responses. We do not share your email or phone number with other users.

We also collect gameplay data. When you enter a slot tournament (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), play a live-dealer table, or place a sportsbook prediction, we record the date, time, amount wagered, and outcome. We keep this data for settlement verification, dispute resolution, and platform analytics. We do not use this data to build marketing profiles.

Our tajir servers also capture device and network information—your device type, operating system, browser type, and IP address. We use this to detect fraud, prevent account sharing, and troubleshoot technical issues. We do not use this information to track you across other websites.

How we use your data

Our primary use of your data is to run your account. We need your name and identity details to comply with anti-money-laundering regulations. We need your email and phone to contact you about withdrawals, support tickets, and important account changes. We need your payment information to move money to and from your account.

We analyze gameplay data in aggregate (not personally) to understand which games are popular, when players are most active, and whether our platform is functioning correctly. This helps us improve tajir's services. We do not use this data to target you with personalized marketing.

We share data with our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. These processors need your payment information to execute transfers. We contractually require them to protect your data as we do.

Your rights and our data practices on tajir

We keep your data encrypted both in transit (using HTTPS) and at rest (using industry-standard encryption). Our servers are maintained by professional hosting providers with strict security protocols. Access to your data is restricted to tajir staff who need it to support your account.

Our servers may be located outside your jurisdiction. This means your data may be processed in a different country than where you reside. By using tajir, you acknowledge this. We ensure our servers meet the same data-protection standards as we do—encryption, access controls, and regular audits.

You have the right to request a copy of all data we hold about you. You also have the right to request deletion of your data (subject to legal retention requirements; we must keep some data for tax and fraud-prevention purposes). To exercise these rights, contact our support team with your account email and request type. We will respond within one calendar week.

Data retention

We retain active account data indefinitely while your account is open. After closure, we keep transaction records for one year, then archive for legal compliance.

Third-party access

We share data only with payment processors, hosting providers, and support platforms. We do not sell data to advertisers or data brokers.

Law enforcement

We may disclose data to authorities if required by court order or applicable law. We will notify you if legally permitted to do so.

Data breaches

If we discover unauthorized access to your data, we will notify you by email and advise you of steps to protect your account.

Jurisdiction and policy updates

We at tajir operate only where local law permits. Our data practices comply with the regulations of the jurisdictions in which we operate. Different regions may have different data-protection laws; if there is a conflict, the stricter law applies.

We may update this privacy policy from time to time. Changes will be published on this page with a new date. If a change significantly affects your rights, we will notify you by email at least 14 days before the change takes effect. Continued use of tajir after an update means you accept the new policy.

Our commitment to your privacy is foundational. We do not monetize your personal data, and we do not track you for behavioral advertising. Your trust is essential to tajir's reputation, and we protect it accordingly.